FNB EXTENDS CURRENCY CHOICE TO ATM WITHDRAWALS FOR INTERNATIONAL TRAVELLERS

• Builds on a service already available to international visitors when paying for goods and services in South Africa on our Speedpoint devices
• International cardholders can now view ATM withdrawal amounts in their home currency before completing a transaction
• Enhances transparency, choice and convenience when accessing cash while travelling
• Rollout underway across FNB’s ATM network nationwide

 FNB, in partnership with Fexco, is extending a service already available to international cardholders when paying at shops, restaurants and other businesses in South Africa on our Speedpoint devices to cash withdrawals at its ATM network.

Customers will now be able to view ATM withdrawal amounts in their home currency before completing a transaction, providing greater transparency and choice when accessing cash while travelling.

The rollout has been completed across FNB’s ATM network and builds on a longstanding partnership between FNB and Fexco.

As one of South Africa’s largest self-service banking networks, FNB continues to invest in solutions that improve access to convenient and secure banking services while enhancing the overall customer experience.

Dynamic Currency Conversion (DCC) enables international cardholders to view the value of a withdrawal in their home currency before completing a transaction. Customers can then choose whether to transact in their home currency or South African rand.

John Mlangeni, CEO of Merchant Services at FNB, says, “International visitors want convenient access to cash and greater certainty when managing their money while travelling. This enhancement helps customers better understand the value of a transaction before making a decision, while benefiting from the scale and accessibility of FNB’s network.”

“At FNB, we continuously look for opportunities to remove friction from everyday banking experiences. Whether customers are making purchases, withdrawing cash or managing their finances while travelling, our focus is on providing simple, transparent and accessible solutions that make it easier for customers to manage their money.”

“By extending a service already available through everyday purchases to our ATM network, we are creating a more consistent experience for customers across different payment and banking channels.”

The implementation forms part of the longstanding partnership between FNB and Fexco.

Sean Crowe, CEO of Fexco Financial Services, says, “we are pleased to extend our longstanding relationship with FNB through this rollout. By bringing this capability to FNB’s ATM network, we are helping to create a more consistent experience for international cardholders travelling throughout South Africa.”

The service will be available across thousands of locations nationwide, making it easier for international visitors to access cash with greater confidence while travelling in South Africa.

About Fexco   

Recognised as one of the world’s original and most established fintech players, Fexco employs over 3,600 people across its suite of companies headquartered in Killorglin, Co. Kerry located in the South West of Ireland. Founded in 1981, Fexco now has operations in 60 countries across Europe, the Middle East, Asia-Pacific, North America, and Latin America. 

Fexco serves some of the world’s biggest brands across multiple industries in Payments, through a wide range of innovative products and services including Dynamic Currency Conversion (DCC), Multi Currency Pricing (MCP), International Payments, Retail FX, and payUnite; in Business Services through bespoke Managed and Advisory Services, Property Services management and Aviation Services; and in Ventures, developing products and services for Fexco’s core businesses and new ventures. 

Since its inception, Fexco has been driven by an entrepreneurial and innovative spirit. This ethos has brought the company to new regions and industries of growth, connecting customers with exciting new opportunities. Through its commitment to partnership and innovation, the company has built an international network of customers. To find out more, visit www.fexco.com 

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